Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-2 business days. During new releases, holidays, or high-volume periods, processing may take slightly longer.
Shipping Times
- United States: 1-3 business days
- International: 7–21 business days (depending on destination)
Shipping times begin after your order has been processed.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the selected shipping method.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package.
Incorrect Addresses
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost, Stolen, or Delayed Packages
Once a package has been handed over to the shipping carrier, we are not responsible for delays, lost, or stolen packages. If you experience an issue, please contact the shipping carrier first. We’re happy to assist where we can.
Pre-Orders
Items marked as pre-orders will ship on or around the estimated date listed on the product page. If your order contains both pre-order and in-stock items, your order may ship together once the pre-order is ready unless otherwise stated.
Questions
If you have any questions regarding your order or shipping, please contact our customer support team, and we’ll be happy to help.